Apple Macintosh Repair
Personal On Site Service
Sydney and Suburbs

Mac Doctor On-Site Privacy Policy

Our customers privacy is important to us. Our information policies observe the National Privacy Principles contained within the Privacy Act 1988. Personal details provided to Mac Doctor On-Sitewill not be disclosed, sold or forwarded to any third party. It will not be sold, traded or rented to another party and is for the express internal use of Mac Doctor only.

Information Collected

Collecting your information allows us to understand your requirements and effectively deliver services to you. It allows us to keep you informed about our services, to invoice and receive payments, and to identify you if you want to access or modify your service details.

Our website privacy practice

We may use cookie technology on our website to provide information and services to web site visitors. Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes and are a necessary part of facilitating online transactions. Most web browsers are set to accept cookies. Cookies are useful to determine overall traffic patterns through our website.

Storage and security of your personal information

We will endeavour to take all reasonable steps to keep any information which we hold about you secure, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities.

Disclaimer

We reserve our right to disclose your personal information as required if and when we believe that it is necessary to protect our rights and or to comply with a legal proceeding or a court order

 

 

Remote Support
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We can provide cost effective, remote support using your broadband connection and phone. All you need to do is download and install a small program which takes about 2 minutes. We make an appointment to phone you and talk through the problem. Any necessary repairs can be made securley by remote control as if we were sitting in front of it.
Data Recovery

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Hard disk failed? We are very successful and cost effective at recovering lost data. We are oftern less than half the cost that other recovery services quote.
We can recover data from corrupted or formatted disks. We can install a new disk in your Mac, install a fresh Mac OS, install all your programs and restore your data. Even severe mechanical problems can be overcome by a clean room hardware rebuild.

On Site Service
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The fastest and most convenient way to get up and running is to have an experienced consultant come to your home or office
We bring the latest tools and equipment to make sure your Mac and everything connected to it is working.
Any internet and mail problems are best resolved using your local connection.